The customer commissioned Advanex to design and manufacture springs suitable for their product, which would be used in clean rooms.
The original springs used by the customer were made from music wire and were thus susceptible to rusting, making them unsuitable for a clean room environment. They requested that the springs from Advanex be manufactured from stainless steel but retain the original functional performance of the previous springs.
The customer had no experience designing springs so they consulted Advanex by telephone and e-mail explaining that by using stainless steel instead of the music wire they were using originally, we would need to redesign the springs to meet their requirements.
A design specification was provided and trials began. Three sets of trials were carried out to reach a suitable solution for their application and the final product was delivered just 25 days from their initial contact with Advanex.
